Privacy Policy

  1. Collection of Personal Information

We will collect personal information that is relevant to your travel arrangements. This includes providing necessary information to airlines, hotel, tour companies, transportation providers to fulfil your travel arrangement. By making a booking, you consent to MTN Getaways using any personal information for making and completing travel arrangements on your behalf.

If you communicate with us by e-mail, or complete online forms, surveys or contest entries, any information provided in such communication may be collected as Personal Information.

If you would like to access any of our services on an anonymous basis, please tell us. If this is possible and lawful, we will take all reasonable steps to comply with your request. However, we may not be able to provide the services or supply in question if we are not provided with the Personal Information requested.

  1. How We Use Your Information

2.1 General.

We will use your Personal Information for the following purposes:

  • to provide you with the products and services you request;
  • to provide you with travel confirmation and updates;
  • to manage your account, including processing bills and providing travel notifications;
  • to communicate with you in general;
  • to respond to your questions and comments;
  • to allow us to contact you for customer service, if necessary;
  • to measure interest in and improve our products, services, and website;
  • to notify you about special offers and travel-related products and services that may be of interest to you;
  • to customise your experience on our website;
  • to enforce our Terms and Conditions when you make a travel booking with us; and as otherwise notified to you at the point of collection.

2.2 Credit Card Information.

We use your credit card information for completing the travel bookings which you make with us.

2.3 Direct Marketing.

We want to make it easy for you to take advantage of travel-related opportunities with us. One way we do this is by sending marketing messages to you through email, SMS, fax or post that contain information about your travel-related interests and travel-related special offers which are available with us. Please note that you can withdraw your consent for us to send marketing messages to you.

  1. With whom such information will be shared

When you make travel arrangements with MTN Getaways ad provide personal information, we use this information to complete your travel arrangements and to provide you with promotional information. Some or all the data collected during a promotion maybe shared with the co-sponsor(s).

MTN Getaways may disclose the information that we collect about you when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to us or to others. We may also disclose your information when we believe the law requires it.

  1. Protection of Personal Data

MTN Getaways uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your Personal Data and will not knowingly allow access to this data to anyone outside MTN Getaways, other than to you or as described in this Policy.

However, MTN Getaways cannot ensure or warrant the security of any information you transmit to MTN Getaways and you do so entirely at your own risk. In particular, MTN Getaways does not warrant that such information may not be accessed, altered, collected, copied, destroyed, disposed of, disclosed or modified by breach of any of MTN Getaways physical, technical, or managerial safeguards.

  1. Accessing and Updating Personal Information

You can access and update the Personal Information which we hold about you. To request access to or update your Personal Information, please email us at

We will use reasonable endeavours to ensure that the Personal Information which we hold about you is accurate, complete, and up-to-date whenever we collect or use it. If you find that any Personal Information which we hold about you is incorrect, please notify us immediately.

  1. Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by sending a notice to the email address you have provided to us or by placing a prominent notice on our website.

  1. Feedbacks

MTN Getaways welcomes your questions and comments about privacy. Please contact us if you have any queries. MTN Getaways reserves the right to alter our privacy policy, as business needs requires. Any alteration to this policy will be posted on our website in a timely manner. Send an email to

  1. Contacting Us

If you have enquiries relating to your Personal Information or our Privacy Policy, you can email us at  Thank you for taking the time to understand our Privacy Policy.